• Email: info@skyymeds.com

Cancellation Policy:

At AASPharmacy.org, it is our constant endeavor to provide our customers with the quality AAS at competitive prices. If for some reason, the customer wants to cancel an order, he/she can do this before we ship/process the order. Orders which are processed, cannot be canceled.

    In order to cancel the order:

  • Log into krakenpharmas.com account and go to MyAccount –> Order history
  • Identify the ordering customer wish to cancel and click on Cancel button against the order

For the prepaid orders which are canceled, the amount will be refunded to the payment mode/account that was originally used to make the transaction.

Refund Policy:

Refund will be processed to the customer in the following cases:

  1. Prepaid orders: Orders which are canceled by Krakenpharmas or Customer before processing, a refund will be initiated automatically
  2. Prepaid orders and Returned: if for any reason, customer returns part/full of the order within 10 days after the invoice is generated, a refund will be generated automatically
  3. COD orders: in the case of COD orders, return will be approved only after thorough examination of the products delivered. In this case it is up to the discretion of the company to allow return either partially or fully. However, for such orders, Exchange is allowed within 30 days after the invoice is generated.

For the cases above, the refund will be credited to customer account within 7 working days after the refund is generated

Delivery Policy:

At krakenpharmas.com, it is our constant endeavor to provide the best service to our customers and hence we Aasure customer the best delivery service. Customer can choose the following while ordering

  • Home Delivery: krakenpharmas.com will deliver the order at the customer door step. Customer will be informed about his order status during the entire process of the delivery

We strive to commit to the delivery time promised to the customer at the time ordering against each order. Customers are requested a check for the promised delivery time while ordering medicines